Hours and Location

Rosewood Clothing Co.
106 S. Robinson St
Richmond, VA 23220

Monday 12-6pm
Closed Tuesdays
Wednesday-Saturday 12-6pm
Sunday 12-5pm

contact us : hello@rosewoodclothingco.com

instagram : @rosewoodclothingco

 

About

Rosewood is a shop of small scale design and modern vintage that started in 2014 out of a love of self expression through what we wear. We aim to cater to the creative individual, hailing those who work hard and play hard.

In our shop we provide a space where creativity and passion is celebrated by curating clothes to be worn while our customer is working their craft. We specialize in garments that are unique, comfortable and sustainable. When you buy clothes from Rosewood, you are reducing waste and supporting an ethical way of shopping. 

FAQs

* Holiday Return Policy *

We are extending our return policy to January 10th to allow for gift returns. Purchases can be be brought back for store credit with proof of receipt and attached tags. We cannot honor returns without a receipt.

All vintage, denim, apothecary, and sale items are final sale.

* Maternity Leave Update *
While we navigate this transition, your patience and understanding with us is more appreciated than ever. As always, we will respond to email correspondence as promptly as possible, but allot for a 2-day response time during the holiday season.

  • All vintage, denim, apothecary, sale items & items bought through a promotional sale are final sale 

  • In-store purchases have 5 days to be brought back for return, exchange or store credit with proof of receipt and attached tags

  • Online purchases have 10 business days from delivered date to be sent back for a return, exchange or store credit.

    • Please email us at hello@rosewoodclothingco.com to process any of the above

  • Once an item is shipped, Rosewood is not responsible for damaged or lost items

VINTAGE
Due to the age of each product, imperfections are to be expected. 


SHIPPING
We ship within the United States via USPS. Shipping charges will be generated based on customer location and weight of the product. Item purchased will be shipped within 3 business days.

We are not responsible for delayed, lost or stolen packages, some orders may experience customs delays and we have no control over these delays.


TAXES AND DUTIES
Virginia residents will be charged 6% tax on total amount of purchase.

RETURNS
Please note the customer is responsible for the return shipping cost and shipping charges are not refundable. We offer exchanges, returns or store credit.

To request a return please send an email to hello@rosewoodclothingco.com with the following information:

All returns must be delivered within the 10 day return window from delivery of goods date. This means we will not be able to accept any exchanges, returns or provide store credit for items returned after this timeframe. 

All discounted items are final sale - they may not be returned for credit.

Rosewood Clothing Co. is not responsible for any loss or damage that may occur during the return shipment.

Please contact us with any return questions: hello@rosewoodclothingco.com

 

PRIVACY
We respect your right to privacy. Rosewood Clothing Co. will not share or sell your personal information.